Omgili blog

October 3, 2007

Say What???

Filed under: Around the Buzz — ran @ 11:19 am
What? Where? Who? Why? Which? When? How? No this is not me being confused, its a list of WH question words we use daily. Each word has a different use:

Word Use
When? Time
Where? Place
Who? Person
Why? Reason
How? Manner
What? Object/Idea/Action
Which? Choice of alternatives

Yesterday I asked myself: What is the distribution of these words when people discuss (notice how I used a WH word there? – clever). Why? I asked myself, why is it interesting? Dunno, maybe just because its easy to find out. I opened Firefox and entered Omgili – the all mighty search engine for discussions. I used the graphs tool and entered the search keywords and here are the results:

Place Word Percent of discussions Drop Delta
1st What 52% -
2nd When 42% 10%
3rd How 39% 4%
4th Which 30% 9%
5th Who 28% 2%
6th Where 25% 3%
7th Why 21.5% 3.5%

Interesting I thought (really?). Here are some conclusions I drew:

  1. We (humans) are most interested in the Object/Idea/Action and least interested in the reason for it.
  2. After we understand what we are talking about we would like to know when the whole thing happened!
  3. Wow! we think – really? How ( In what manner) could it happen we are now interested in understanding.
  4. We then try to dig deeper and examine the choice of alternatives in the scene.
  5. Only then we ask who was involved in the whole thing.
  6. Now that we understand it better and just before the reason (least interesting) we are interested in knowing where it all happened.

I had more time on my hands so I decided to dig deeper – what is the distribution inside the discussions I asked? After all a discussion isn’t a text bulk, it is build out of three main parts – title, topic and replies. I used Omgili’s advanced search features and made three searches for each word, one for each discussion part (intitle:, intopic:, inreply:). Here are the results:

Word Title % Topic % Replies %
What 2.2% 24% 44%
When 0.47% 17.2% 34%
How 1.8% 15% 32%
Which 0.35% 11% 23%
Who 0.6% 11% 22%
Where 0.5% 8.5% 20%
Why 0.5% 5.5% 17.5%

Notice that word occurrences can overlap between the different discussion sections.
My assumptions are that the title is a brief summation of the topic. The topic is the main subject of the discussion and the replies are circling the topic and the title.

What can we learn from the results?

  1. The same conclusion as from the first results, What is the most common question in all discussion sections – we really like to understand the Object/Idea/Action – it is very important to us.
  2. The How word (manner) has jumped to the second place when it comes to the titles – its almost 4 times more popular then the When (time) word that is in the overall second place. In essence people are asking more about the How in the summation of the discussion.
  3. The When word (time) does a comeback in the topic and replies. It means that when we are truly discussing something the time of subject is the second most important issue.
  4. The distribution of the rest of the words in the different sections correlates to the overall results we found – which is good!

I hope this little research helped you understand better what people are most interested in when they discuss an issue, and hopefully you will leverage this knowledge in some way (ideas are welcome in the comments section).

Thank you for reading,
Ran Geva

July 11, 2007

Around the Buzz

Filed under: Around the Buzz, Buzz — Yoav Pridor @ 10:49 am
A few weeks ago, I met some really interesting people who are literally Buzz Agents. I’m referring of course to some of the people behind Boston based BzzAgent.
In my quest to learn as much as I can about online chatter, I heard about this company from a few people and decided I had to meet them. Happily, I was able to find a connection (Through LinkedIn, Which I’ll tell you about in one of my next posts) and luckily, they agreed to meet me.
I met them in their trendy, lofty office in Boston’s south end. Director of Network Optimization, Samuel Clemens (Where do you know that name from?) and John Bigay, BzzAgent’s VP of Marketing welcomed me into their meeting room and we where joined a little later by David Balter, CEO of BzzAgent and the author of “Grapevine: The New Art of Word-of-Mouth Marketing”.
David founded BzzAgent way back in 2001 with the intent to create the world’s first proactive word of mouth network. The first campaign they did was for the book The Frog King . They now operate a vast network of about 300,000 “Agents” which are the building block of BzzAgent’s many ongoing word of mouth campaigns. David was also a central force behind the foundation of WOMMA (Word Of Mouth Marketing Association).
What appealed to me the most about what these guys are doing was their belief that word of mouth marketing is not a means of manipulating consumer perceptions but rather a means of harnessing the power of buzz in order to enhance existing positive attitudes by facilitating the flow of this information through the right channels.
BzzAgent is definitely a pioneer in the Word of Mouth Marketing arena and their practice is an inspiration to all those who are trying to develop buzz marketing solutions.
Thanks for reading, for using Omgili and for your feedback,
Yoav Pridor, Omgili

Powered by WordPress